Frequently Asked Questions
Everything you need to know about shopping with Unicorn Academy.
What is the shipping time for Unicorn Academy orders?
Standard shipping typically takes 3-7 business days within the continental US. International shipping can take between 10-21 business days depending on the destination and customs processing.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Please note that for hygiene reasons, earrings and intimate apparel are final sale.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Shop Pay' for interest-free installments on eligible orders.
Are your products ethically sourced?
At Unicorn Academy, we are committed to sustainability. 80% of our collection is produced in WRAP-certified facilities that ensure fair wages, safe working conditions, and eco-friendly manufacturing processes.
Can I track my order once it has been placed?
Yes! Once your order ships, you will receive an email notification containing a tracking number and a link to follow your package's journey to your doorstep.